PLEASE READ INSTRUCTIONS CAREFULLY

ROES DESKTOP

For users of our ROES Web ordering platform that need to order large volumes of images, please use the ROES Desktop Installer below.

FOR WINDOWS USERS

ROES now offers a native Windows installer package for Windows 11, 10, 8, 7, Vista and XP (see note below for XP).

The launch.msi installer file will download and the browser should prompt you to run it, please do so.
After it begins, as with any Windows installer, the User Account Control facility will darken the screen
and bring up a prompt to allow it to proceed (this may take several seconds depending on your system).
Depending on open Windows such as browsers, some of the download progress bars may appear behind these open applications.
During the install a desktop icon will be created for starting ROES in the future.

A guide to the install can be found here.

If this fails for any reason you may use the normal Java application by clicking here. If you do not presently have Java installed, please download and install it from the Java Download Page.

NOTE: Windows XP stopped receiving support and updates from Microsoft April 8, 2014 and is not considered secure any longer.

FOR MAC USERS

ROES Installation – macOS

ROES offers a native install disk image (.dmg file) for Apple systems 10.8 and up, supporting macOS
13 Ventura, 12 Monterey, 11 Big Sur, 10.15 Catalina, 10.14 Mojave, 10.13 High Sierra, 10.12 Sierra, 10.11 El Capitan, 10.10 Yosemite, 10.9 Mavericks, and 10.8 Mountain Lion.

Click here to download the file, launch.dmg, into your Downloads in the dock.

Click on it to view the disk image contents in a new window, then Double click on the .app file shown to begin the install.
A guide to using this installer can be found here.

ROES Via Java Web Start

Any Apple system 10.7.3 or higher can launch ROES using installed Java Web Start. If you do not presently have Java installed, please download it from the Java Download Page.
To begin right-click/hold the Control key down and click here, choosing Download Linked File As… from the list that appears. In the dialog that opens at the top,
select either Documents (should appear as the default) or Downloads if desired and save the launch.jnlp file there.
Using Finder, open Documents (or Downloads) and right-click/Control-click on the launch.jnlp, then choose Open.
In macOS 10.8 and higher, a dialog will open to approve executing the file (doing so will start the ROES download and install).
A video of this startup procedure can be found here. Once this initial download and install occurs, you should receive a desktop icon to access ROES in the future.

OS X 10.6 is no longer supported due to Internet security requirements.

NOTE: You will receive a security message pop-up to trust the application to begin. Please click OK/Allow on these to allow the needed permissions for the program.